Privacy Policy
At Lukis Technologies ("we," "our," "us"), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information. By using our website (lukis.co.uk), you agree to the terms outlined here.
1. Information We Collect
1.1. Personal Data: Name, email address, phone number, and delivery address.
1.2. Payment Details: Payment information is securely processed by third-party providers and not stored on our servers.
1.3. Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
2.1. Order Fulfilment: To process and ship your orders.
2.2. Customer Support: To respond to queries or issues.
2.3. Marketing: To send updates, promotions, and offers (if you opt-in).
3. Data Sharing
3.1. We do not sell or rent your data to third parties. Data may be shared with trusted partners for order processing and delivery.
4. Your Rights
4.1. Access: Request a copy of the data we hold about you.
4.2. Correction: Update or correct inaccurate information.
4.3. Deletion: Request the deletion of your data, subject to legal obligations.
5. Data Security
5.1. We use SSL encryption and secure servers to protect your information.
5.2. While we take steps to secure your data, no system is 100% secure.
6. Cookies
6.1. Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
7. Updates to This Policy
7.1. We may update this policy periodically. Changes will be posted on this page with the date of revision.
8. Third-Party Services
We use third-party services to provide and improve our website. These include:
8.1. Shopify: Our website is powered by Shopify, which collects limited user data (e.g., IP address, browsing history) to ensure functionality. For more information, see Shopify's Privacy Policy.
8.2. Payment Processors: We use secure third-party providers (e.g., Stripe, PayPal) to handle payments. Your payment details are encrypted and not stored on our servers.
8.3. Analytics Tools: We use tools like Google Analytics to track visitor activity and improve user experience. Learn more at Google Analytics Opt-out.
For questions or concerns about your privacy, contact us.